Review from Kevin F.
Published:over 9 years ago
I have heard of so many horror stories when it comes to garage door repair in this town. When my neighbor had garage door issues, she told me about how fantastic Kelly's was. Glad she did!
Two months later my door came off the tracks. I called the number on the Kelly's website, and the cell's voicemail directed me to call their office number. The gentleman on the phone, who they call "Crusty", was super helpful. He asked what the issue was, and told me a maximum amount of money I should expect to pay, which was far lower than I thought it would be.
The next day, Kelly showed up to look at my door. He got it back on the tracks, but had to order a new main spring for the door, which was going to take less than a week with their parts arriving on a Tuesday. He would not take a check until after the parts came in and were installed.
Sure enough, Tuesday morning at 8:24am, Kelly calls me to tell me the parts are in and he should be at my home in one hour. Wow. He arrived, installed the parts and the door works great. The cost was about half as much as Crusty quoted me, which was a nice surprise.
I also ordered the weather seal to go around the outside of my door. Once again, the price is a fraction of what I thought it would cost and he won't accept payment until it is installed. He will install this next week and send me an invoice!
Do business with this company, you won't be disappointed.
Garage Door Handbook