Anonymous Review
Published:almost 8 years ago
Overall, they did a pretty good job. I would recommend them for any kind of garage door installation.
Our installation was a little unique for a house. A main air duct runs parallel to the doors towards the middle of the garage. The duct's position did not allow enough ceiling footage for a typical top-mounted garage door. We first consulted with Overhead Door of Topeka but, due to the size constraints, their best offer to us was to install cut down chain-driven operators which would not give us full clearance on the doors. The lack of clearance was concerning (we have an SUV) so we reached out to Heartland Door to see what they can do. Their sales rep, on the first visit, identified that the correct product to meet our needs were side-mounted garage door openers. They also concurred that a cut-down chain drive would work but, to get maximum door clearance, a side-mount operator was the best choice. We decided to get a pair of LiftMaster 3500's (which are awesome, btw). The installers were performed their work in a professional manner, cleaned up after themselves, and even walked us through how to set up all the wireless devices. The installation is several months old now and we have yet to have any problems. Our only gripe is that the motion detectors on the switches don't always work right away (they are supposed to turn on the overhead lights as soon as someone walks in). The operators themselves are great. They are very quiet which is important as there are bedrooms right above the garage.