Review from Chris P.
Published:over 9 years ago
This is the second time we have used Able Garage Door and we had an excellent experience just like the first time. Tim had previously repaired our 1987 vintage double-wide metal garage door, after it broke down 2-3 years ago. We thought then it would surely need to be replaced: it was old, sagged badly in the middle and was inoperable! Tim, a shining exemplar of integrity, honesty, professionalism & fairness, informed us it did not have to be replaced! Instead, all he needed to do to restore it to operability was add a metal support strut for a fraction of the cost of a new door... This time, we needed him to fix a broken garage door spring. Tim, who is also an excellent teacher, took the time to describe the nature & scope of the problem and the general nature of mechanical systems like automatic garage doors with moving parts to have inherent stresses & wear that eventually cause parts to break despite good preventive maintenance. He communicated clearly & worked efficiently to install 2 new springs, then to comprehensively inspect, tune and lubricate the door and door opening system. He reassured us our old garage door still has some useful life and said the strut he installed is still doing it's job! We originally chose Able because they were a local Tucson firm -- in general, we prefer supporting local firms with our business over the Phoenix - Scottsdale mega-firms who extend their businesses to cover Pima County. And we chose them because Able had consistently gotten rave reviews on Angie's List and still does! Cost of 2015 job = about $200.
Services Rendered: Tim Hale, local Tucsonan & owner, promptly returned our call and arranged a service call after we had a garage door spring break. He arrived exactly on time, quickly assessed, diagnosed & repaired the problem.