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They came and gave me a quote. Was patient and let me get with my Dad. Came and did great work. I would recommend them to everyone.
He came on time and he was very professional. Very reasonable on the prices and he repaired all of our issues. Highly recommend
From start to finish the service provided was amazing!!! Very fast, and efficient work was done to fix my garage door! I rarely give 5 star ratings, but in this case it was well deserved and if I could give more stars I would!!!
Service was provided for problematic garage door within an hour of my call to the Scales number. Jeremy was finishing up on a service call and told me that he could come by before his next appointment. He arrived promptly and after telling him our issue he fixed it within 10 minutes. Finished up with lubrication to all the rollers on the door. Completely satisfied with the service provided by Scales Garagedoor repair.
Jeremy was extremely professional and helpful throughout the entire experience. He definitely goes above and beyond for his customers to ensure that each and every one of their needs are met, and then some. I definitely recommend this company for your garage repair and installation needs!
Communication was excellent, spoke with Jeremy a day before he came out, received eta for arrival also sent videos of completed work. Would definitely recommend very professional and reliable. Thanks again service was great!
Scales did an amazing job installing our garage door! They were incredibly polite, helpful, and the installation didn't take long at all! I would recommend them to anyone for sure!!
i recommend this co to anyone. excellent job at my house. i encourage everyone to support this young man. hard working and very polite.
Did a great job and their prices are great, we started having issues with our garage and they was able to help us out quick, I definitely recommend them if you're having issues with your garage. Very kind people which helps a lot as well.
I requested a garage door replacement from Jeremy Scales in March 2021. His first attempt at ordering the door resulted in panels which were the wrong size. He attempted to order again, and again he failed. He kept throwing around the phrase "manufacturer recommendations". This was a replacement door with a reveal (windows in the top panel). He was going to charge me for the panel he needed to order on his third attempt. The only thing I can give him credit for is he did put the money he had figured for labor to pay for the panel received from the third order. He installed the panels and the rest of the garage door elements and left without hooking the door back up to the opener. When I went to operate the door, it would not operate. I contacted him and he was apparently too busy to deal with me. I was able to figure it out on my own and get it hooked back up. However, now it would only close, leaving three inches open at the bottom. Finally, five days later he came to assess the door and repair the problem. He could not figure it out. He said he needed to research the issue and he would get back to me. Three weeks later, I contacted him and asked him what he was going to do with my garage door. He told me he had researched it and I need a new opener to fix the problem. He also informed me that as far as our agreement, he has met all terms and was now done with the job. I finally researched the issue and found that the opener had to be adjusted because he had raised the torsion bar approximately three inches. Now that I have completed that, I am now able to see he still failed to allow the reveal to show as it did on my previous garage door. I don't have the energy to deal with him any more. Even though my standards are apparently higher than his, I am going to just let him off the hook for the rest of the issues. I hope he prays for guidance to help him find a job he is good at. Garage doors aren't it. Hopefully the next home owners won't notice the difference between the garage doors.
