Anonymous Review
Published:12 months ago
I called Overhead Door regarding garage doors we had installed back in 2016 questioning the fading doors. Our builder told us that's who he ordered the doors from. When I called I was greeted by a very sweet young lady and requested all the information, had me texted her photos and other info. They researched extensively. I even spoke with the owner, Mr. Townsend. Mr Townsend called me back and asked a few more questions. To my shock and surprise, we didn't order the doors from Overhead. Mr. Townsend personally kept asking questions and even though it was another company we purchased from, he researched the information and gave me the manufacturer's name and other details. What exceptional service given by him and his staff. Even though I made the big mistake, no shaming was given, they just wanted to help! Next job, it's Overhead Door for me. Thank you.