Anonymous Review
Published:about 2 years ago
HIGHLY RECOMMEND!
My garage door overhead cable snapped Friday evening after parking my car in my garage.
After several failed attempts to manually open the garage door to get my car out, I went into panic mode. Seeing that Overhead Door Co (the company I have always used) was closed and would not open until Monday morning, I just cut my losses for the weekend.
On Saturday, I was out with a friend and happened to pass by Limoge & Sons. After a quick google search I saw they offered 24/7 emergency services. I gave them a call and the dispatcher couldn't have been any nicer, she got my number and told me a technician would be in touch with me. Within minutes a technician, who also couldn't have been nicer, gave me a call and went over all of my options: said someone could absolutely come over the weekend and quoted me an emergency service visit, he also offered for someone to come on Monday and quoted me a regular visit (both options seemed very financially feasible, in my opinion). I opted to wait until Monday-- yet another friendly employee called around 11am to see if it was a good time to come, got here around 11:20, assessed and explained the issue, fixed the problem and was done within 20 minutes.
I am so impressed with how friendly everyone I dealt with was, how speedy the service was, and how inexpensive everything was. Also provided a wonderful opportunity to support a local business!
If I ever have another issue with my garage door Limoge & Sons will be the first call I make-- I will also be quick to recommend them to others.
THANK YOU FOR THE WONDERFUL CUSTOMER SERVICE EXPERIENCE!