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We decided to not proceed with Door Doctor at this time but my husband and I were very impressed with their professionalism, very fair price to replace our garage door and most of all, the friendly and informative technician who came to our home on-time despite inclement weather. It's so rare to find professional contractors today and I's gladly recommend them to anyone for a replacement or repair.
So happy with Door Doctor's service! Alex was a pleasure to work with in scheduling the appointment and Johnny showed up on time and did a terrific job getting the garage door back in working order. Highly recommend!
I have used Door Doctor on multiple occasions, most recently yesterday. I have always been pleased with the service they provide. They have installed a new garage door opener, replaced an old spring, and yesterday, they repaired the problem with the garage door not opening. I highly recommend them for your garage door issues.
Excellent service, arrived on time, changed my garage door opener with latest "Wi-Fi and Bluetooth" belt driven system. Extremely satisfied with the service & equipment.
My garage door wouldn't open and I called Door Doctor to find out what the problem was. I called early on a Thursday and they gave me a four hour window that same day which I was very happy with. Then I was pleasantly surprised when they called and said they could get someone out earlier within the hour. The technician was very courteous and quickly figured out the problem. When I asked if he would also lubricate the mechanics if needed, he told me that he had already done that - it's something they do automatically for any service call. Excellent service!
Absolutely great service! Fellow veteran came out and fixed the issue with my garage door and gave me tips on things to do to make it run more smoothly. They showed up right on time and there were no hidden fees or any issues at all. Very reasonably priced and worked around my schedule. Highly recommend to anyone looking for a good garage door repair company.
I called them late in the morning and they were able to have someone come by later in the afternoon same day. Quick, competent, completed. Services Rendered: A broken cable needed to be replaced on one of our garage doors.
If you would like to babysit a job, this is the crew for you! Their tech showed up on Tuesday and after 10 seconds he and informed me he didn't have the parts to do the job and he would return tomorrow. Now, tomorrow is over, I attempted to track down the tech, and waited on hold, and waited for a call back. The tech, I guess, didn't inform his employer that he had scheduled return service for the next day. Door Doctor can't find their employee and claimed they dont even have the stuff to fix it, but they'd like to maybe reschedule it for tomorrow since neither of us could get in touch with their employee. Yeah, no thanks... Save your time, money, and frustration, and go with a competitor. Also, quoted a price of $450.00 for a repair that, based on other recent reviews, was $200.00 more than others paid in the last few months. Seems like this company's best days might be behind them. Services Rendered: Fix the spring
We had Door Doctor out early in the month to replace the drive gear on our 2 doors. While reviewing the current doors, we decided to replace both doors. This was a wish choice. The new doors look so much better and operate so quietly and smoothly now. They guys replacing the doors were professional. And before they left they made sure the remotes in both cars were operating correctly. The clean up so well, you would not even known any work had been done. If you don't use them, I think you are making a mistake. Services Rendered: We had (2) 20 year old Garage Doors replaced
Excellent service! Door Doctor showed up on time on the same day I needed the garage door spring repaired. The repairman knew exactly what to do and had the spring needed on the company truck. He checked and applied lubricant where needed. The work was completed for a fair price. Services Rendered: Torsion spring repair
Job completed perfectly. They gave me a reasonable quote over the phone and scheduled the job for the same day; George came in right on time, identified the problem, and finished the replacement within an hour. The whole process was very smooth and hassle-free, and I especially enjoyed how transparent their quoting was. All contractors should work like this. Services Rendered: To replace a broken string
Perfect. George was great. He had the right tools to complete the job, was professiona, took care to check the garage door and garage opener. I have been trying for two weeks to get someone to come and do maintenance on my garage door and Door Doctor is the only one who answered their phone to make a schedule to come out. George did not try to upsell me for a new door, but when I need one I will go with Door Doctor in Sterling. They came to Fairfax,VA and had a fair price and did excellent work. Thank you Door Doctor. Services Rendered: Maintenance on garage door
Simply Amazing, I have been through most of the overhead garage door companies in the area over the past 20 years. Door Doctor was by far the finest, most professional experience I have ever had. Don't even think of going anywhere else. Services Rendered: Replace Broken Garage Door Spring
Lee was superb. I expected to replace the whole opener but Lee said another person probably had a part which would work in my old unit. It took a couple of days to get the part and Lee reappeared to restore the opener to functionality. During his first visit he noticed the door springs were stretched and ordered the replacements, On a third visit, Lee replaced the springs. Three visits including a part repair and a spring replacement for less than half the price of a new opener. Services Rendered: I thought I needed a garage door opener replaced.
Excellent, came on time and replaced the spring. Very reasonable price. Services Rendered: Replace Garage Door Torsion Spring
prompt, quality service that was fairly priced. Would use again Services Rendered: replace garagedoor system
Terrific experience from beginning to end. From the informational appointment, to scheduling, to installation and payment, working with Door Doctor was the epitome of a smooth process. The doors are high-quality, well insulated, and nearly silent! Honestly, they are quieter than my laundry machines. I am very impressed with the quality of the materials and labor we received, and the final price was completely in line with both. We even had a follow-up appointment to troubleshoot our "smart doors," and we definitely feel like we understand our wifi-capable and laser-sensitive equipment. Highly recommend.
George was fantastic. I called in the morning hoping I could get someone same day because my garage door would not open. A pain if I had to wait a few days for an appointment. Surprised that they had someone in the area already and said they could be there in 20 min. Surprised again when George arrived in about 20 min. He diagnosed the problem immediately - broken spring. And happily answered a bunch of additional questions about the motor and door itself. I'll be calling door doctor back when I'm ready for new motor and door.
