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It took a few days after I contacted them to set up a service appointment. The technician arrived when he said he would! My garage door would not close all the way and then it would roll back up. The technician was very friendly and professional. He had spare parts on his truck, and he was able to fix the door in a timely fashion. I highly recommend this company!
I was needing major repairs for my 2 overhead shop doors. Angie's List provided me with 4 companies in Wichita Falls (about 25 miles from my residence). After checking reviews, and going with the one which seemed to be the best, I chose Texhoma Door and Gate. When I called, I was told that they would get back to me early the next day, or as soon as they were available. Around 2:00 PM that same day, they called back and said they could here at 2:30 if okay with me. At 2:30, David and Kahler arrived at my place. After a thorough "triage" of my doors, and the motors on each, I was told that one motor was no longer serviceable and the other needed cleaning and a new switch. Since I was locked in, or our, without the new opener, I gave them the go-ahead and they went to work. In 2 hours, the work was done. They had replaced the one new opener, cleaned the other, replace chains, replaced wall switches on both doors, programmed the new remote, cleaned up all trash/old parts, etc., and were ready to go. They were absolutely marvelous in their work, knowledge of their job, and professional attitude toward their job. The rate was very reasonable for the job done and distance travelled. David came back 2 days later and brought me a new, universal remote for the old opener, programmed it and was on his way. If I ever need service for my overhead doors, there will only be one number to call. Thank you Texhoma Door and Gate. Services Rendered: Replace one door opener, clean and repair a 2nd opener, replace wall switches on both doors, provide new remote for one opener.
Texhoma Door and Gate was timely and super friendly. They responded quickly to my message, scheduled a service call, and repaired within a day. Technician was very professional and efficient. I won't call anyone else for my garage repairs again!! Services Rendered: Change Broken Spring
I have American Homeshield and they contracted them on May 3rd. I had to call and schedule an appointment for them to come out. The technician arrived on May 7th and claimed the opener required to be replaced. He said he would AHS for approval and would return on may 9th for repair. Did not hear from them and called AHS on May 9th approximately 5 pm. AHS said they would get a holds of them and get back to me. May 10th Technician call and drop call and never heard back. I contact AHS and they gave me authorization to contact another vendor of choice. Each time we did make contact, they claim they were so busy. I contacted Overhead door and they responded and completed the work in less than 6 hours. They only needed to replace the capacitor. Hmmm go figure! Services Rendered: Overhead garage door opener
