Anonymous Review
Published:almost 5 years ago
When we moved into a new house, our garage door was rickety, loud and when closing it would often reach a "stuck" point and open back up.
My handy father-in-law and I attempted to grease the rollers and adjust some tension cables (as seen on YouTube), but nothing really fixed the problem.
Finally, I called Overhead Door (not sure if it was the Reach Road or 3rd Street location) and scheduled an appointment.
On the day of the appointment, a van pulled into the drive way. I was unprepared for what happened next...
TWO technicians jumped out of the van. One came and briefly spoke to me about the symptoms we were experiencing. The other was pulling parts out of the back of the van. Before I even left them to their work to go back inside, they were greasing things, testing things, unscrewing parts of the door. These guys weren't fumbling over eachother. It's like they had done this 1,000 times! TOGETHER. As a TEAM.
In just over an hour, TWO garage doors were working like new. AND QUIET!! (at least as quiet as is possible for doors manufactured in the 80s)
Outside of the military, I've never seen anything so precisely excecuted.
I wish I could have them back to work on something else! But alas, my garage doors have been flawless in the 4 years since!