Reviews for Overhead Door
Rating
40Google: 3 ⭐BBB: A+Is this your business? Claim Here
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Hours
- Monday8 AM-5 PM
- Tuesday8 AM-5 PM
- Wednesday8 AM-5 PM
- Thursday8 AM-5 PM
- Friday8 AM-5 PM
- SaturdayClosed
- SundayClosed
Contact
Featured Reviews
Anonymous Review
Published:almost 2 years ago
Google1I m just another driver who made a mistake coming here. They will load you by hand so it's gonna take at least 6 hours to load. Don't come here.
Anonymous Review
Published:about 2 years ago
Google1Been in the door and getting loaded for over 8 hours already and still not done. And I think they are using A nail gun to put nails into the floor of my brand new trailer but not sure yet. They clearly have no respect for the drivers or their time or their equipment. Talk to another driver getting loaded who comes here twice a week because his company is under contract. He said the record for him is 13 Hours getting loaded. I think this must be the worst place I've ever got live loaded. Unless you need a long nap I wouldn't come here they wouldn't and they can't pay enough. Update, total load time 9 hours. That's actually loading time not waiting for a door. I actually got a door upon arrival. People are nice enough but inconsiderate to driver's time and logs.
Anonymous Review
Published:over 2 years ago
Google2Check in 2pm. Loaded 8.35pm. Long wait. Other than the employees being friendly, be ready for long wait. Verify customs paperwork if going to Canada.
Anonymous Review
Published:almost 3 years ago
Google4Very professional dock staff. I thought they did a great job of getting me offloaded. Skilled forklift operator as well.
Anonymous Review
Published:over 3 years ago
Google1No star review. Drove 3 hours to pick up a load that was supposed to be ready and waiting for me at the dock. Well, I was wrong. Waited 6.5 hours to get told they could only find 2 of the 11 sections I was there to pick up. Their computer system even said the doors were done, but no where to be found. What a mis-managed mess.
Anonymous Review
Published:over 3 years ago
Google1Worst place to get loaded. You will easily spend at least 5 hours here. I checked in at 1pm, its 6pm and still not loaded. At 3pm workers just walked around and did nothing, they started at 3:20pm. They don't care for your time and only care about ending their shift. Do yourself a favor and avoid this place.
Anonymous Review
Published:almost 5 years ago
Google5When we moved into a new house, our garage door was rickety, loud and when closing it would often reach a "stuck" point and open back up. My handy father-in-law and I attempted to grease the rollers and adjust some tension cables (as seen on YouTube), but nothing really fixed the problem. Finally, I called Overhead Door (not sure if it was the Reach Road or 3rd Street location) and scheduled an appointment. On the day of the appointment, a van pulled into the drive way. I was unprepared for what happened next... TWO technicians jumped out of the van. One came and briefly spoke to me about the symptoms we were experiencing. The other was pulling parts out of the back of the van. Before I even left them to their work to go back inside, they were greasing things, testing things, unscrewing parts of the door. These guys weren't fumbling over eachother. It's like they had done this 1,000 times! TOGETHER. As a TEAM. In just over an hour, TWO garage doors were working like new. AND QUIET!! (at least as quiet as is possible for doors manufactured in the 80s) Outside of the military, I've never seen anything so precisely excecuted. I wish I could have them back to work on something else! But alas, my garage doors have been flawless in the 4 years since!
Anonymous Review
Published:over 6 years ago
Google1Reach Road is the most mismanaged company.. they truly do NOT care about their employees.. They say they do but will give points at will... I spoke with their head HR manager who assured me this was not the case yet they show it so much more differently.. Maggie is just rude to the employees?! I assure you that since this is negative they won't reach out to me and will delete this post!! If I could give 0 stars I would