Reviews for Independent Garage Door
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Featured Reviews
Review from Jen B.
Published:over 1 year ago
Angi5First, there was an opening in their schedule, so they were able to install my garage door earlier than expected. Vincent was professional and knowledgeable. He explained the steps he was going to take and why they were necessary. He made suggestions to improve the performance of the door. Vincent even helped me troubleshoot my finicky garage door opener. Before he left, Vincent cleaned my garage. When I spoke with Mike initially, he said they do not subcontract the work. They have only experienced installers. Vincent certainly seemed like a highly trained professional. Services Rendered: I had purchased a new garage door and needed someone to install it.
Review from joseph S.
Published:almost 2 years ago
Angi5On time. Very professional. Didn’t try to sell me something I didn’t need. Worked very quickly. Knew what they were doing. Would recommend to anyone needing door work. Services Rendered: Needed door adjusted and serviced
Review from Elizabeth L.
Published:almost 4 years ago
Angi5Excellent. They arrived on time and completed the work, which was difficult because of the way the space is, and because the doors are old. Afterward one of the doors had an issue with clicking and not closing. They came out and explained the cause of the issue and adjusted the sensors for no extra charge. Services Rendered: They replaced two garage door opener motors and sensors, installed the inside buttons and the outside keypads, and added safety cables to the springs.
Review from James and Elizabeth G.
Published:almost 4 years ago
Angi5It is hard to find someone who does repairs at a good price, does quality work, and communicates. Independent Garage Door has all of them!!! Got an excellent price for a garage door replacement. Excellent communication all the way through after initial contact even when manufacturers were late with their deliveries. The installation was excellent and fixed all kinds of problems with the initial installation. Total dedication to quality. Recommend with no hesitation. Services Rendered: Replace door.
Review from Jane A.
Published:about 4 years ago
Angi5Perfect! Excellent work, efficient, knowledgeable. Did not try to upsell me! Fixed both doors, and fixed one automatic opener with minimal repair. Gave me a good understanding about what to do with the other opener and quoted me a fair price. Great guys. No BS. Highly recommend. Will have them do the other door opener when I'm ready. Services Rendered: Repair both doors, figure out what to do about automatic openers--repair or replace
Review from Jane A S.
Published:about 5 years ago
Angi5Really good. There was a long wait for the doors to come in. Once they did come in the installment was smooth. They catered to our needs, we live in the country and he customized it to keep the mice out. Services Rendered: two brand new garage doors
Review from Michael F.
Published:over 5 years ago
Angi5Mark, co-owner and twin brother to Mike, showed up on time and very friendly but professional. Mark thoroughly checked the door and all the mechanicals, tightened and added some bolts. Lubricated rollers and springs. He checked the tracks and made minor adjustments. A joy to work with this vendor. Even the office staff (Nichole) is professional, friendly and accommodating. Services Rendered: Garage door would not open completely at times
Review from Michael F.
Published:over 5 years ago
Angi5Mike (co-owner) and Vin installed a new controller, two remotes, external key pad and internal switch. Mike noticed there was some bowing in the door when opened and closed which would create problems. By addressing it then it was saving me an issue later down to road. He treats the customers as though he is doing the work on his house. Both Mike and Vin are extremely pleasant, knowledgeable and customer focused. I liked them so much I had my other garage door issue addressed by them. I'll write in another review. Prices very competitive. Services Rendered: Added a controller to garage door
Review from Greg T.
Published:almost 6 years ago
Angi5Very well. Easy to reach them. Received a call to tell me when they would arrive. Arrived on time. Very efficient. Services Rendered: Replace a garage door opener
Review from STEVEN C.
Published:about 6 years ago
Angi5Originally planned on getting three estimates to replace our aging/failing garage doors. Based on a friend’s advice and Angie’s List ratings…I started with Independent Garage Door. Mike Dow, one of the company’s owners, came to our house and provided excellent advice as to the design and specs (among a bazillion options) of replacement doors that would be perfect for us. He made no attempt to up-sell us…or try to talk us into a cheaper but sub-standard product. Independent has a full-time office manager which made setting up the initial appointment easy and provided an always available resource to call to ask questions. That wasn’t the case with other vendors I called. We went with Independent Garage Door without bothering with additional estimates based on our positive reaction to Mike’s visit and advice. It turned out to be a good decision. The doors were delayed a little by the manufacturer, but Independent’s office manager kept us up-to-date on scheduling throughout the process and the final result is beautiful new garage doors installed quickly and professionally (consistent with Mike’s philosophy that he won’t sell/install a door that he wouldn’t put in his own home). I’d recommend this company to anyone for garage door replacement or service. Services Rendered: Replace existing garage doors with new doors