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Great. Prompt, polite. Door now works fine. Services Rendered: Garage door maintenance
Great! Professional, removed old garage doors and hauled them away. Love my new doors! Services Rendered: Replace garage doors
Great. Fine & Efficient Work. Services Rendered: Fix chain sprocket on garage door opener.
Pete arrived when predicted (actually, slightly earlier - after calling to alert me). I described the problem & he confirmed (by testing it) that the spring mechanism was not working. He described two options (both about the same price - one requiring two weeks delivery of a part). I chose the option of replacing it that afternoon. He left to get the parts & fabricate what he needed. He was soon back dismantling the old mechanism and replacing it. Before I knew it, he was done. After a slight adjustment to the safety mechanism (it had gotten knocked slightly out of kilter), it worked and still works excellently. The price was very competitive to others that I've seen and the service was excellent. He also pointed out things I should watch for in the old automatic garage door opener and what needed to be done to fix it when that arrives. We''ll be calling Dependable when needed. Highly recommend them. Services Rendered: Replace spring mechanism on garage door.
I called Dependable Ladder and Garage Door after calling Overhead Door in Yakima. Overhead scheduled my service call for Tuesday next week. I then called Dependable Land G to see if they could send someone out sooner. When you call the Dependable Land G number, the person answering can't make appointments but she took my information and someone called me within 20 minutes and a service person was at my house within 30 minutes of the return phone call. A couple hours later they returned with parts and fixed the broked springs. They were quick and efficient. I'm glad to have my garage door back. The only drawback was that I had to call them to find out what the plan of action was since I wasn't home when they came by for the initial service call. I was going to meet them at my house but was too late but didn't realize it. I waited for about 1/2 hour after I got home to call them again to find out if they were still coming - and that's when I found they had already came. It would have been nice to get a call after they left to tell me about their plan of action. Services Rendered: Dependable Ladder & Garage door fixed the broken springs on my garage door.