Anonymous Review
Published:about 2 years ago
Rocky Mountain Garage Door definitely came through for us last week, when the spring broke in our garage and my car was stuck in there. The previous company we used, 'Overhead Garage Service,' 3 months ago, replaced the motor, and said the springs were OK. My first call was to them on Monday, and I did not receive priority service. The customer service person did not call back, I made 2 calls and was told that there was no one in my area that day, but she would call on Tuesday, and try to get someone out. I felt my problem was not a priority at all. Fast forward, I decided to try Rocky Mountain Garage Door and was not disappointed. David came out the same day I called and replaced the springs. Job well done. I appreciate good customer service so much, as it is becoming rarer in this city.