Anonymous Review
Published:11 months ago
Yesterday my garage door broke leaving me literally trapped inside with no way to open the door because it was a very heavy door. I called Houghton Lake Garage Doors and spoke with Guy. He listened as I explained the situation and said he could come right over the next morning as it was already late afternoon. He showed up exactly on time and assessed the situation. He gave me a price on fixing it and said he could fix it in a few hours after he finished another job. He was back in less than an hour. He got the new garage door opener installed but explained that whomever worked on the door last installed springs that were too small for the size of my door. UGH! He told me he would be back the day after Christmas to weigh the door and order the correct springs. He wants the job done correctly! I appreciated Guy's honesty and work ethic. Although the springs will be an additional charge and this isn't exactly what I asked Santa for at this time of year, at least Guy was up front about all of it. I wouldn't hesitate to call Guy at Houghton Lake Garage Doors for any additional work I would need! Guy is TOP NOTCH!!!