Reviews for Overhead Door Garage Headquarters

Review from Erica W

This is the worst company to deal with. I purchased a brand new door that their company came and installed only 6 months ago..I asked the technician was the door suppose to sound the way it did when he was done and he said yes that it was fine..the door operated as usual just a funny sound..6 months after the install the wheel completely came off track and as the door was going down it bent and some spring popped off..I called to schedule an appointment for repairs and when the tech arrived he said he had to do and estimate because I would be charged to pay for labor even though their 1st technician couldnt have installed it correctly..what a waste of ***** dollars I would never use them again nor recommend anyone to use them..thats how they make more money..install door to only operate for 6 months so we would have to call them back and pay them to repair what wasnt right the first time..the operators and the second technician was rude! He left without saying a word to me or doing an estimate. Then to get an estimate done on it now they wanted to charge me a $35 dollar fee..they are schemers and the quality of their work is absolutely horrible!!! DO NOT USE THIS SERVICE!!!

Review from DEAN M.

I was very happy with ***** and his work. My only complaint was that the company accepted my order and check knowing that there would be a substantial delay (four months) in the installation of the doors. They need to improve their communications with their customers in so far as timely updates are concerned.I did speak with ***** about this matter and he was both professional and courteous in his dealings with me. As a customer service gesture, he did offer me an upgrade on my doors at no additional charge.Lastly, we are very happy with the garage doors.

Review from Joseph M.

Not available on weekends Services Rendered: Garage door sticking during cold weather

Review from Donna J.

He did within hour and half. He did a great job. And follow up a week after. Really good business and very knowledgeable. Services Rendered: new garage door opener in.

Review from Alex R.

Tech had to come second time to get spring measurements but the service and responsiveness were great. Services Rendered: Spring replacement

Review from Carleen I.

Everything went well. Because some things did not fit correctly, they had to return. Each time they were prompt, professional, and helpful. They explained everything in clear terms and I am very glad that I chose them. Services Rendered: New garage door and opener

Review from Onsi R.

They sound good and they're coming 15th or 16th of August. They sound reliable and straight-forward. They gave me the price and everything and told me they would come. I feel comfortable with them Services Rendered: They will change garage door opener and put 2 remotes for the garage opener and change the chain into belt. Basically they will do the garage door opener and they will send their guy and he would fix everything.

Review from Virginia G.

The gentleman was very kind and knew his profession. They came back for an adjustment and were kind and provided excellent service, d Services Rendered: Door opener replaced and door adjusted

Review from Tim H.

Overhead Garage Door temporarily fixed the spring so we could use the door,, and then several days later replaced the spring with one they custom manufactured. Nice job, pleasant to work with. Services Rendered: Replacement of garage door spring.

Review from Tim H.

Great job, quick and responsive; good reliable company to work with. Services Rendered: Replacement of garage springs.

Review from Thomas P.

They came out when they were scheduled to do so, they finished the job promptly, and their prices are reasonable. Very satisfied. I explained the situation that I had. They came out, they looked at it, and they evaluated it. They actually pointed out a few things that was beyond repair, things for me to keep an eye on so that I could avoid future problems. So I kind of appreciated that as well.

Review from Suzanne G.